tap777 Privacy Policy – How We Handle Your Data

1. Introduction

1.1 tap777 takes the privacy of its players seriously. As a PAGCOR-regulated online casino serving Filipino players, tap777 is subject to both the data protection obligations of Philippine law and the regulatory requirements of the Philippine Amusement and Gaming Corporation (PAGCOR) with respect to player data handling.

1.2 This Policy applies to all personal data processed by tap777 in connection with your use of the platform, including data collected during account registration, gameplay, payment transactions, customer support interactions, and browsing activity on tap777.org.

1.3 This Policy should be read in conjunction with tap777's Terms & Conditions and Responsible Gaming Policy, both of which contain additional provisions relevant to player data.

2. Data Controller

2.1 For the purposes of Philippine data protection law, tap777 acts as the Data Controller in respect of personal data collected from players through the tap777.org platform.

2.2 tap777 has designated a Data Protection Officer (DPO) as required under the Data Privacy Act. Players may contact the DPO with any data-related enquiries or complaints via the contact details provided in Section 14 of this Policy.

3. Personal Data We Collect

tap777 may collect the following categories of personal data:

• Identity Data: Full legal name, date of birth, nationality, gender, and government-issued ID information (e.g., PhilSys number, UMID, passport number, or driver's license details) collected during KYC verification.
• Contact Data: Email address, mobile phone number, and residential address in the Philippines (e.g., in Metro Manila, Cebu, Davao, or other regions).
• Financial Data: GCash account details, Maya account information, bank account numbers (BPI, BDO, Metrobank), and transaction history relating to deposits and withdrawals on the tap777 platform.
• Account Data: Username, encrypted password, account preferences, login history, and communication preferences.
• Gaming Data: Game history, betting records, bonus usage, and session data generated through your use of tap777.
• Device & Technical Data: IP address, browser type and version, device type, operating system, and referring URL, collected automatically when you access tap777.org.
• Support Data: Records of communications with tap777 customer support, including live chat transcripts and email correspondence.

4. How We Collect Personal Data

tap777 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical and device data collected automatically via cookies, server logs, and similar technologies when you access tap777.org or use the platform.
• Third-party sources: Where permitted by law, tap777 may receive information from payment processors (such as GCash or Maya), identity verification services, and fraud prevention providers for the purpose of verifying player identity and detecting fraudulent activity.

5. Purpose and Legal Basis for Processing

tap777 processes your personal data for the following purposes and on the following legal bases:

• Account registration and management — necessary for the performance of the contract between tap777 and the player.
• Identity verification (KYC) — required for compliance with PAGCOR regulations and Philippine anti-money laundering obligations.
• Payment processing — necessary for the performance of the contract, including processing GCash and bank deposits and withdrawals.
• Fraud prevention and security — legitimate interest in protecting tap777 and its players from fraudulent activity and unauthorized account access.
• Regulatory reporting — legal obligation to report to PAGCOR and other competent Philippine authorities as required.
• Responsible gaming monitoring — legitimate interest and regulatory obligation to identify players who may be experiencing gambling-related harm.
• Marketing communications — with your explicit consent, to send promotions, game announcements, and bonus offers relevant to your use of tap777. You may withdraw consent at any time.
• Platform improvement — legitimate interest in using aggregated, anonymized data to analyze usage patterns and improve the tap777 experience for Filipino players.

6. Data Sharing and Disclosure

6.1 tap777 does not sell your personal data to third parties. tap777 may share your personal data only with the following categories of recipients and only to the extent necessary:

• Payment service providers: GCash, Maya, BPI, BDO, Metrobank, and other payment processors, solely for the purpose of processing deposits and withdrawals.
• Game providers: Licensed game studios (e.g., JILI, Pragmatic Play, Evolution) that operate games on the tap777 platform, where technically required to deliver game services.
• Identity verification providers: Third-party KYC service providers engaged to verify government-issued IDs in compliance with PAGCOR requirements.
• Fraud detection providers: Specialist services used to detect and prevent fraudulent transactions and account abuse.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), and other Philippine government bodies, as required by law or regulation.
• Legal and professional advisers: In connection with legal proceedings, compliance reviews, or audits.

6.2 All third-party service providers engaged by tap777 are required to handle player data in accordance with applicable data protection law and tap777's data processing agreements.

7. Cookies and Tracking Technologies

7.1 tap777 uses cookies and similar tracking technologies on tap777.org to operate the platform, maintain session state, detect fraud, and analyze usage patterns. The categories of cookies used include:

• Strictly necessary cookies: Required for the platform to function (e.g., session authentication, security tokens). These cannot be disabled.
• Functional cookies: Enable personalization features such as remembering your language preference or login details.
• Analytics cookies: Used to understand how Filipino players interact with tap777, which pages are most visited, and how the platform can be improved. Data is aggregated and anonymized where possible.
• Security cookies: Used to detect and mitigate fraudulent access attempts and bot activity.

7.2 You may manage non-essential cookies through your browser settings. Disabling strictly necessary cookies will impair your ability to use the tap777 platform.

8. Data Retention

8.1 tap777 retains player personal data for as long as necessary to fulfill the purposes outlined in this Policy and to comply with applicable legal and regulatory obligations.

8.2 Account data and KYC records are retained for a minimum of five (5) years following account closure, as required by PAGCOR regulations and the Anti-Money Laundering Act (AMLA) of the Philippines.

8.3 Following the applicable retention period, personal data is securely deleted or anonymized in accordance with tap777's data retention procedures.

9. Data Security

9.1 tap777 implements technical and organizational security measures appropriate to the nature and sensitivity of the personal data processed. These measures include:

• 256-bit SSL/TLS encryption for all data in transit;
• AES-256 encryption for sensitive data stored at rest;
• Bcrypt hashing for all player passwords;
• Role-based access controls limiting staff access to player data on a need-to-know basis;
• Multi-factor authentication for administrative access to tap777 systems;
• Regular penetration testing and security audits by independent third parties;
• 24/7 security monitoring and anomaly detection.

9.2 In the event of a personal data breach that poses a risk to player rights, tap777 will notify affected players and the National Privacy Commission (NPC) of the Philippines within the timeframes required by the Data Privacy Act and its implementing rules.

10. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, tap777 players have the following rights in respect of their personal data:

• Right to be informed: The right to be informed that your personal data is being collected and processed, as set out in this Policy.
• Right of access: The right to request a copy of the personal data tap777 holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to applicable legal retention requirements and active account status.
• Right to object: The right to object to processing of your personal data for direct marketing purposes or where processing is based on tap777's legitimate interests.
• Right to data portability: The right to receive a copy of your personal data in a structured, commonly used electronic format.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, contact tap777's Data Protection Officer at [email protected] (plain text only). Requests will be acknowledged within 3 business days and resolved within 30 calendar days.

11. Children and Minors

11.1 The tap777 platform is strictly for persons aged 21 years and above. tap777 does not knowingly collect personal data from individuals under 21 years of age.

11.2 If tap777 discovers that it has inadvertently collected data from a person under 21, such data will be immediately deleted and the associated account will be closed. If you believe a minor has registered on tap777, please contact support immediately.

12. International Data Transfers

12.1 Where tap777 transfers personal data to game providers or technical service providers located outside the Philippines, such transfers are made only to countries or entities that provide an adequate level of data protection, or under appropriate contractual safeguards consistent with the Data Privacy Act and NPC guidelines.

12.2 tap777 ensures that any international transfer of Filipino player data is governed by data processing agreements that require the recipient to protect data to at least the standard required by Philippine law.

13. Changes to This Privacy Policy

13.1 tap777 may update this Privacy Policy from time to time to reflect changes in law, regulatory requirements, or tap777's data practices. The "Last updated" date at the top of this document will be revised accordingly.

13.2 Where changes are material, tap777 will notify registered players by email or in-platform notification at least seven (7) days before the amended Policy takes effect.

13.3 Continued use of the tap777 platform following the effective date of an amended Policy constitutes acceptance of the revised terms.

14. Contact & Data Protection Officer

14.1 For any questions, requests, or concerns relating to this Privacy Policy or tap777's data practices, please contact:

tap777 Data Protection Officer
Email: [email protected] (plain text only — not a clickable link)
Available: 24 hours a day, 7 days a week via live chat on the tap777 platform

14.2 If you are unsatisfied with tap777's response to a privacy complaint, you may escalate the matter to the National Privacy Commission (NPC) of the Philippines through the NPC's official channels.